Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
6AM to 11PM Monday through Sunday. In order to complete your laundry before the store closes and our attendants go home, we kindly request that you start you last load of laundry at 9:30PM. Thank you!
Yes, from 8AM to 4PM daily.
We are a primarily app-operated laundromat via the Laundry Boss app. It’s easy to use. Just download, add credits using a credit/debit card, and then operate the machines by scanning the washer or dryer’s QR code.
However, if you do not want to use the app you area always welcome to use cash and coin.
Yes, we have machines that can take up to 6-loads of laundry.
Wash and Fold Questions
8AM to 4PM daily.
We use Kirkland brand detergents, softeners, and dryer sheets. This brand from Costco is highly comparable to Tide, Downy, and Bounce. You may, however, upgrade to Tide, Downy, and Bounce for a nominal fee.
Check out our pricing page for current prices on affordable services.
No minimums when you drop off and pick up.
As soon as next day. Please note however, any orders that include dry cleaning will extend the turnaround time to 2 days.
No absolutely not. All orders are kept separate. This helps us keep your results hygienic and prevent loss.
Pickup and Delivery Questions
This is an on-demand service that can be scheduled at any time. However, driver availability will vary so please sign in to see available pickup and delivery times.
Check out our pricing page for current prices on affordable services.
Yes, a modest $30.
Most orders are ready next-day.
It is easy. Just click on the "Schedule a Pickup" button and input your information.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
There is a section called "Preferences" where you can let us know if you have any special instructions.
No there is not. You can cancel at any time.
Your credit card will be charged when your laundry order is completed.
We suggest putting your laundry in a laundry bag or a secure trash bag that can be cinched closed.
You can suspend your service until you return. Just log into your account and put your service on hold until you return.
